Who We Are
Welcome to Eden Care, where we are redefining health insurance across East Africa. We provide integrated digital-based health insurance and wellness that prioritizes prevention to help individuals and businesses stay healthier and happier. Explore our innovative offerings to manage health and wellness.
Trusted by more than 23,000+ Lives
Our Vision & Mission
At Eden Care, we are committed to transforming healthcare by making it more accessible, efficient, and proactive. Our mission is to empower individuals and businesses through innovative health and wellness solutions that enhance physical and mental well-being
Your Path to a Healthier Life
Eden Care Way
We combine our know-how and experience with cutting-edge technology to create a seamless health insurance experience that’s both simple and effective. Our solutions focus on prevention by rewarding and incentivising healthy behavior.
Eden Care
Our Ecosystem
Covering over 7000+ lives across East Africa
Trusted by more than
346 Companies
700+Service
Providers
99% customer
satisfaction rate
Average issue resolution
time: under 5 minutes
News & Media
Check out our most recent posts
SUPERIOR SERVICE
Patients vs patience
A dedicated team that’s up-to-speed on all things you, means no patience is needed. We get you answers fast
to keep the focus on getting our members the best care.
Eden’s Care Team
Fast responses
Connect to a real person via our web chat or phone or email us. We’re here to help
Billing
Have a question? We’re here to sort out anything that doesn’t look right
Get answers
With the latest on your specific plan and situation via our digital portal and above-and-beyond training, our team gets you solid, actionable answers
Typical Service
Please hold...
You wait. And wait. And then get transferred to an automated phone service or polite, but uninformed, agent
Billing hiccups
You’re the one having to reach out to multiple entities to get clarity, and correction on a bill mishap
You're on your own
Whether you’re a member needing to find a provider, an employer or partner needing to sort out a concern or a mix up, you’re on the hook to figure it out
We have a different approach to customer service
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